Epsilon Smart and PYLON for a repair shop — what they cover and what they do not

What each one is — pricing and limits, side by side

Epsilon Smart is an e-invoicing application; PYLON flex is PYLON’s commercial-management and invoicing line, priced per user. Data from the official pages (checked 02/08/2026):

Sources: epsilonsmart.gr and pylon.gr/syndromes/ (official pages) and workflow.repair/en/pricing/, checked 02/08/2026. "Not documented" means it does not appear on the official pages — not that the capability does not exist. Prices may change.

Where they are strong — and what a repair shop misses

Epsilon Smart does exactly what it was built for, and does it well: myDATA documents at a very low price, from a company that knows the Greek tax landscape as well as anyone — and that your accountant almost certainly knows. PYLON flex goes further, into full commercial management with inventory, and the Commercial III edition also tracks serial numbers.

Neither, however, documents a repair workflow on these pages. In practice that means: no repair ticket, no record of the condition a device arrived in, no per-device history, no technician assignment, no quote for approval, no work warranty. The repair lives in a notebook, a spreadsheet and someone’s memory — and the software only hears about it at the end, when the document is issued.

For the same money: the repair system, not just the invoicing

We will not tell you Epsilon Smart is expensive — it is not. If all you need is invoicing, at €5 a month it is remarkably cheap, and no price comparison makes sense. The comparison changes when your business is repairs: then the real cost is not the invoicing tool, but everything it does not do — the ticket notebook, the "who has this customer’s phone", the parts stock in Excel, the double typing on every handover.

Workflow Repair’s Starter+ costs €19 a month — €15 billed annually, less than an Epsilon Smart Platinum (€22). And for that money you do not get invoicing: you get the repair system — tickets, device history, intake photos, a basic POS — while invoicing stays where it is today. When you reach Standard (€39), myDATA documents move inside the repair flow and the double typing ends.

Switching, practically

You do not have to change everything in a day. Start on the free plan next to whatever you use today, no card — and invoicing keeps happening where it happens, until you decide on Standard. When you do, send a customer export and we do the import; your accountant keeps getting what they need from reports and exports.

About this comparison

Data comes from official pricing and product pages, checked on 02/08/2026. Prices and features may have changed — tell us about any inaccuracy and we will correct it. Product and company names are trademarks of their respective owners, used solely for reference and objective comparison.