SoftOne for service — what it covers and when a repair-first tool fits

Soft1 and Workflow Repair, side by side

Soft1 (SoftOne) is a full commercial ERP for businesses with complex commercial needs, and the Serial Numbers–Service module adds a service flow on top of its commercial base. Workflow Repair is a specialised bench tool — built only for repair shops. Data from official pages (checked 02/08/2026):

Sources: official SoftOne product pages (softone.gr) and workflow.repair/en/pricing/, checked 02/08/2026. Soft1 is sold through partners and no price is published — "on request" means exactly that, not an estimate of ours. Prices and features may change.

Where Soft1 is strong — no asterisks

Among Greek generic ERPs, Soft1’s Serial Numbers–Service has the most complete bench flow: device intake, serial-based warranty check, parts from inventory, labour entry and automatic invoicing. Behind it stands a mature fiscal ecosystem, deep commercial management and a large partner network across Greece.

If your business is more than a repair shop — wholesale, multiple departments, complex accounting, a need for service to live inside the same ERP as everything else — Soft1 is a serious option, and service is one part of it.

Full ERP or bench tool — two different problems

The question is not "which is better" but "which problem are you solving". Soft1 solves a business’s overall commercial management — and there, the service module requires its warehouse module, a partner for implementation, and a cost discussed case by case. It is a long-horizon investment with configuration, not a one-afternoon signup.

Workflow Repair solves the bench: a ticket with photos and signature, a quote the customer approves online, parts, charging and a myDATA document in the same flow. For an independent 1–5 person shop the difference is practical: you see the price before picking up the phone, you start on the free plan today, and the program speaks the language of the repair — not the language of the back office.

• Public pricing: €0–99 per month, no quote-on-request
• Same-day start: sign up with email, no implementation project
• Unlimited users on every plan — technician, till, manager at no extra cost
• A flow designed for repairs: IMEI, intake photos, online quote approval

Switching, practically

You do not need to "leave" to try it: the free plan works next to whatever you have, no card, no commitment. When you decide, send an export of customers, devices and repairs — from Soft1, Excel or another program — and we do the import.

If Soft1 stays in the business for commercial management, the two systems do not clash: the bench works in the bench tool, and the back office gets the documents and reports it needs.

About this comparison

Data comes from official pricing and product pages, checked on 02/08/2026. Prices and features may have changed — tell us about any inaccuracy and we will correct it. Product and company names are trademarks of their respective owners, used solely for reference and objective comparison.