Repair tracking software for the whole workshop flow
The ticket opens before the customer leaves the counter, every technician knows what they are working on, and the status of every job is visible without phone calls.
No credit card · Up and running in 2 minutes
The ticket opens before the customer leaves
Scan the IMEI and the device identifies itself from an offline TAC database: brand, model and specs fill in on their own. Add the fault, photograph the intake condition, and the customer signs on screen.
The ticket prints or goes out by email with a tracking code on it. No second entry into a notebook or spreadsheet.
- IMEI/TAC identification with no connection — works when the internet is down
- Intake and handover photos stored on the ticket
- Customer signature captured on screen
- Lock state and passcodes with per-role visibility
Customers see where their repair is by themselves
The ticket code is a status page: received, in diagnosis, ready, collected. Every stage change fires the email or SMS you wrote.
When a job needs approval, send a quote with price and turnaround. The customer's answer lands on the repair, date-stamped.
Technician assignment and per-device history
Every ticket has a technician, a priority and a deadline. Filter the queue by stage, technician or "waiting for parts", so each morning you know what runs and what blocks.
The same IMEI carries its full history: every previous repair, which parts went in, what warranty still runs.
From the ticket to the invoice
When the work is done you charge from the same ticket: labour, parts, VAT. The part leaves stock, the cost lands on the repair, and the tax document is issued in the same motion.
Answers to the usual questions
Can I print the ticket for the customer?
Does the customer need an app to track their repair?
How many repairs does the free plan cover?
Do I see the history of a returning device?
Run your shop from one place.
No credit card · Up and running in 2 minutes