Computer repair management without lost machines
Dozens of machines on the shelf, half waiting on a part and half waiting on approval. The system keeps track of which is which, what it cost, and whose it is.
No credit card · Up and running in 2 minutes
A work queue that survives volume
Every machine gets its own ticket with serial number, stage, assigned technician and next step. Filter by stage, by technician or by "waiting for parts", so each morning you know what is being worked and what is blocked.
Jobs bill by time or at a fixed price from your service price list — and the technician cost lands in the cost of the repair rather than in your gut feeling.
- Tickets with serial / service tag and per-machine history
- Technician assignment, time spent and labour cost
- External RMA and waiting-for-parts as their own stages
- Service price list: reinstall, screen replacement, cleaning, SSD upgrade
Profitability per repair, not per month
For every repair you see what came in, what the parts cost and how much technician time went in. That makes it obvious which jobs are worth doing and which you only keep out of habit.
Sales and profitability reports read the same data — nothing has to be re-entered anywhere to see it.
Questions, answered.
Can I bill by the hour?
Yes. Set an hourly cost per technician and log it on the repair, or charge a fixed price from the service list.
Does it cover hardware and accessory sales too?
Yes. One inventory holds parts, products and services, and the till sells from all of them.