PraxisService — what it offers and when a cloud alternative fits
PraxisService by InfoValue is one of the most established Greek programs for service shops, with years in the market and visible installations. See what it offers, where it is genuinely strong, and when a cloud subscription model fits your shop better.
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The two products, side by side
Data from the two products’ official pages (checked 02/08/2026):
| PraxisService | Workflow Repair | |
|---|---|---|
| Price | From €350 per the solution’s official page · no public plan matrix · demo on request | Public pricing: Free €0 / €19 / €59 / €99 per month · annual ≈ −20% |
| Model | Licensed solution with a cloud option — on-premise, cloud and mobile | Cloud SaaS on a monthly or annual subscription, no license |
| Getting started | Contact, demo, installation | Account in minutes, free plan, no card |
| IMEI / devices | Yes — stated explicitly | Yes — offline IMEI/TAC lookup, device catalogue, per-device and serial history |
| Documents / myDATA | Yes — mature commercial suite, provider e-invoicing, digital dispatch notes | Full myDATA document cycle via Viva Fiscal, a licensed ΥΠΑΗΕΣ provider, inside the repair flow (Standard and up) |
| E-shop | Connectors for WooCommerce, Shopify, PrestaShop, Magento, OpenCart, CS-Cart | Native e-shop with shared inventory and customers + online repair booking (Business) |
| Customer experience (approval, tracking) | Not shown on its official pages (02/08/2026) | Online quote approval and payment, repair tracking code, QR intake photos |
| Multiple stores | Yes — cloud multi-branch operation | Each store is its own environment with its own subscription |
Source: infovalue.gr (official solution pages) and workflow.repair/en/pricing/, checked 02/08/2026. "Not shown on its official pages" means exactly that — not that the capability does not exist. Prices may change.
Where PraxisService is strong — honestly
PraxisService is the most established specialist player in this space: years of presence, visible customer references, a local support network, and a mature commercial suite — invoicing, provider e-invoicing, digital dispatch notes — tied into repair management. If you want your data on your own server, it offers on-premise installation — something a cloud SaaS like ours does not do.
And one point where it clearly leads: multiple branches under one roof, with cloud multi-branch operation. In Workflow Repair each store is its own environment with its own subscription — if you need a unified view of several locations in one system, it has the edge there.
Where Workflow Repair differs
The first difference is the cost model — not "better or worse", different: there, a solution "from €350" with final configuration on request; here, public pricing from €0 to €99 per month that you know before picking up the phone, and an account you open yourself in minutes, with no demo and no installation.
The second is the e-shop: instead of connectors to external platforms, your shop gets its own online store with the same inventory and the same customer base — no syncing. And the third is your customer’s experience: a quote approved and paid online, a repair tracking code, QR condition photos at intake — flows that are not publicly documented among the established Greek service programs (02/08/2026).
Switching, practically
You do not have to decide on day one: the free plan runs next to your current system, no card and no commitment. When you are ready, send an export of customers, devices and repairs — from Excel or whatever file your current program produces — and we do the import.
About this comparison
Data comes from official pricing and product pages, checked on 02/08/2026. Prices and features may have changed — tell us about any inaccuracy and we will correct it. Product and company names are trademarks of their respective owners, used solely for reference and objective comparison.
Answers to the usual questions
How much does PraxisService cost?
Is PraxisService cloud or on-premise?
I have multiple stores — which fits me?
Can I try Workflow Repair without leaving PraxisService?
Run your shop from one place.
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